Radical Technologies! India’s leading Project Based IT Online Training Certification Centre in Pune | Bangalore| Kerala | UK.

ServiceNow is a cloud computing platform that provides a suite of IT service management (ITSM) products and services. It is designed to streamline and automate various business processes, particularly those related to IT operations and service management.


  1. IT Service Management (ITSM): ServiceNow offers a range of ITSM applications that help organizations manage their IT services efficiently. This includes incident management, problem management, change management, and asset management.
  2. Service Catalog: Organizations can create a service catalog that allows users to request IT services and resources through a user-friendly interface. This helps in standardizing and automating service delivery processes.
  3. Workflow Automation: ServiceNow enables the automation of workflows across different departments and business functions. Workflows can be designed to automate routine tasks and processes, improving efficiency and reducing manual errors.
  4. Integration: ServiceNow can integrate with various third-party applications and systems. This allows organizations to leverage existing tools and systems while benefiting from the capabilities of ServiceNow.
  5. Custom Application Development: Users can build custom applications on the ServiceNow platform to address specific business needs. This can range from simple applications to more complex ones that involve multiple departments.
  6. Reporting and Analytics: ServiceNow provides reporting and analytics tools that allow organizations to gain insights into their IT services and operations. This helps in making data-driven decisions and identifying areas for improvement.
  7. Security and Compliance: ServiceNow includes features to ensure the security and compliance of IT processes. This is crucial for organizations, especially those operating in regulated industries.
  8. Customer Service Management (CSM): In addition to ITSM, ServiceNow also offers solutions for customer service management. This includes features such as case management, knowledge management, and customer self-service portals.

Radical Technologies is a recognized leader in training of Administrative and Soft- ware Development courses since 1995 to empower IT individuals with competitive advantage for exploiting untapped jobs IT sectors. Radical Technologies dedi- cates itself to simplify the technology trends with its great RD Division, which lets students stay focused on the new cutting-edge technologies and not waste aspi- rants’ valuable time sorting through the how-to’s and what’s new, that sets Radical Technologies apart from its competitors.

Our Training Centres:- Pune  – Aundh | Kharadi | Hinjewadi | Sinhgad | Bangalore- Electronic city | Kerala  – Kochi, Thrissur | UK

Radical Technologies Aundh –  Pune / Exam Centre
4th Floor, Medhi Park, DP Rd, above Bata Showroom, opposite Shiv Sagar Hotel, Harmony Society, Ward No. 8, Wireless Colony, Aundh, Pune, Maharashtra 411007

Phone: 8055223360 

Email: Training queries (Pune)

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